Customer Testimonials
I was planning a last minute road trip and needed service check in. I called the dealership and they were able to get me in right before I needed to hit the road. I was in and out and in an hour. Absolutely great service!
My wiper blades needed to be repaired on my new 2023 AMG GLE. The service department fixed the issue within 10 minutes of driving in. This dealership exceeded my expectations from the greeting, to the waiting area, customer service, to check out. The shop was clean and organized. They even washed my car before sending me on my way. I will be purchasing my next Mercedes from this dealer.
Tony was great with new set of tire for us.
Very nice people and very helpful with giving proper needs to my vehicle
Kim and Tony are always great to work with in the service department! Always so helpful!
Mercedes-Benz Associates are top tier. I was informed of all the services before any work was completed. Very pleasant!
We had the best experience we have ever had while purchasing a vehicle.I want to thank Bryan, Bailey, and Harry for their red carpet service.
Everyone was friendly Kim was awesome!
I got exceptional service from Mercedes. Kim helped me with every question I had and updated me throughout the entire process.
The entire staff was friendly, attentive, and knowledgable. The inspection videos were detailed and thorough. The price was competitive and comparable to other quotes received.
I like what they do and the way they do it. Great people, great shop.
I did an oil change and everything was done excellently well. I mean everything. Most especially they cleaned the interior and exterior of my car. I’m so impatient and will always go to this dealership for any repairs or purchases.
I traded in a Hyundai Tuscan and bought a used Ford. I received the same excellent, friendly and professional assistance that someone buying a new mecerdes would. Zac Green was my sales person and he is excellent. Very knowledgeable, personable, efficient and professional. Will definitely be seeing Zac when I’m ready for another car.
Everything was as expected from a MB dealership. I will say I was surprised there wasn't an interior wipe and vacuum done along with the wash. Most dealerships do this to go above and beyond, and for a MB dealership to not do this, was a bit disappointing. Other than that excellent service and experience.
Excellent service! Matt and Ramon were very knowledgeable and friendly.
Awesome staff to work with. They kept me posted on what was happening. Thank you ALL for your hard work.
Great customer service Everyone is friendly Hands done the best car dealership around No complaints ever
Great car buying experience! Greg was super helpful and made the whole process really easy.
Matt and the team were awesome!!! Great people great service , very professional!!!
Good shop to have your Mercedes taken care of.
If your looking for a professional, Greg is the man!! The entire team at St Paul Mercedes welcomed me and made me feel like a valued customer. Thank you!
The sales team and staff are the best in the Twin Cities! Adam Hunte and team provided excellent service throughout my purchase process. Everyone was responsive and attentive to all my needs from the time I called to finalizing my purchase.
Tony S is the best and always goes above and beyond.
Great service as always. Tony is phenomenal.
Very good customer service, took time and patience to explain in detail ,And best customer service goes to (Ramon)he is just the best.
Great response and quick solution, plus a bonus of getting my car cleaned for free after a snow dump.
I had a great experience with Mercedes Maplewood! I lost my key and needed a replacement. I went in and was treated with the upmost respect. All the staff is so respectful and nice. I highly recommend Mercedes of Maplewood!!
Excellent service. Highly recommend working with Greg Clark and the team. Best vehicle purchase experience I’ve had in a very long time!
Awesome service! Was able to get me in an emergency and complete the work the same day.
Great customer service, the video of my car showing the issues was very helpful, and the ability to get a loaner was great! I would highly recommend them.
Great service! Easy purchase! Thanks.
They had to do a reflash on my transmission controller. They looked over the whole car, gave the positives and negatives and the best part is they asked before they did anything rather than charge you and expect you to pay when you came to pick it up. Their notes were on point and too the point and they didn’t over charge because they knew what they were doing rather than other shops charging you a higher hourly rate because they are trying to figure out the problem. I’ll definitely be using them again.
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Fairly good, but the cost is too much
First of all, if you can request Kaine as your service advisor do it! He is very efficient, personal, and just a great person to work with. Thanks also to my technician Justin. Everything about Mory’s Mercedes of St Paul reeked with positive customer service. The facility is fantastic and included a comfortable waiting area for my 5 hour job with complimentary drinks and snacks. Every person I came into contact with while waiting was friendly and asked if they could help me with anything. When done, I walked out with a very comprehensive service check sheet showing me everything ...
Greg iClark is great, very professional and always takes the time to meet with you!
Great service, especially Madysun! I need wheels though so I would prefer to have a loaner or the option to rent while my car is being serviced.
Very pleasant experience, and would be happy to deal with them again.
Very great costumer service nice people 🙏🙏🙏
Great customer service. Timely service. Loaner vehicle in great condition.
Spectacular building, even better service. I would/will recommend this place to anyone.
From beginning to end this was a terrific experience. I love my vehicle and feel very confident about doing business at Mercedes-Benz of St. Paul. Casey was helpful and patient with handling my sale. Communication was prompt. Everyone I came in contact with was polite and friendly. I did not purchase a very expensive vehicle and I still felt as though I was an important customer.
First time interacting with this place gave me the feelings of always going back for consultations and servicing of my vehicle. I will surely recommend them to my friends and colleagues.
Mercedes of maplewood is hands down the best Mercedes dealership I’ve encountered. Always super helpful and accommodating.
And, they washed my car and cleaned up the wheels
Awesome experience in an elegant facility. Mady and Justin were super helpful. Thank you 😊
Awesome customer service... Thanks
They got us in very quickly at the last minute - excellent customer service!
Great service, love the remodeled client lounge.
I was traveling from northern Wisconsin to Tucson Arizona in my new sprinter van. The van started acting up and I limped it into the Maplewood dealership. This was last Friday about 9:30 in morning. They juggled their work and got me in. I was out of their service garage within 2 hours of dropping in. The common sense and helpfulness was incredible!!! My van was full of my gear and venison. I was expecting the worse but so grateful!!!!! Thank you
Great Service Guaranteed
Great service!
Excellent service
I had the best experience at this dealership!. Jeff Caroll was my sells person and he was very professional from the beginning till the end.
Great Service Department. Feldmann advised Mercedez didn’t recommend a tire rotation on my GLS. I stopped in and found was wrong. Kim took care of me and got my tires rotated quickly.
Fantastic experience!! No pressure and super helpful in every department. Would highly recommend purchasing a car with MB of St. Paul.
Exceptional!
As always the staff is pleasant to work with. They get you in and out on time! Thanks!
Great service and offered to shuttle me home when they had to keel the vehicle overnight.
The people were great especially the sales person ,Greg Lewis. Very attentive to details. The vehicle was clean and ready for delivery on time. Very nice dealership facilities.
I had the pleasure of working with salesman Adam Hunte and Aaron Johnson LONG DISTANCE and they were not only very competent but, I feel went out of their way to help me. Thanks to both of them I am now the proud owner of a beautiful car!
Very awesome experience... addressed a number of issues... very helpful in assuring the items needed to be addressed can be....excellent communication...Thank You...very happy to have this company involved in the maintenance of my vehicle...
Thanks to everyone at this dealership who sold us our new GLC 300. From. Mike Jensen general manager to Jeff Carroll the salesman who made this deal happen, we were so impressed by the service we received. They truly met our needs when they found us our vehicle.
I was Well satisfied with the service I was provided with. I will definitely return for any work on my car. Thank you
Classy and comfortable dealership from the top down! Great facilities and even better staff!
I appreciated the courtesy car and am glad they accomplished the repairs. Thanks for accommodating my travel schedule.
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